by Lee Abraham
Last time out, we looked into the three stages of a networking relationship: Visibility, Credibility and Profitability. Coined by Dr. Ivan Misner, founder of BNI (Business Network Int’l) and world’s leading networking guru, the “VCP Process®” wraps the multi faceted and time consuming evolution of relationships from unknown stranger to trusted networking partner into a simple, easy to use formula.
Visibility – People know who you are and what you do
Credibility – People know you are reliable and good at what you do
Profitability – People send you business because they like you, trust you and know you will make them look good in eyes of people they refer to you.
VCP Online?
Old school networkers are sometimes labeled “hunters,” notching their well worn money belt for each business card collected and cold call made. And in many cases, the stereotype is warranted. Truth is, a lot of well intended and hard working entrepreneurs view business simply as a big numbers game: the more people they pitch, the more chances of hitting a home run.
And that’s why the internet is so attractive. Networking online has huge upside for massive, international exposure at little or no cost. Blend in the potential for “Viral Growth” of your message, people telling other people, and you’ve got Word-of-mouth networking on steroids. At least on the surface.
From You Tube and Facebook, to Linkedin and Twitter, the internet has leveled the marketing playing field. Visibility to a huge audience is more possible than ever before. But here’s the rub, while the internet is very effective for Visibility, how the heck can you reach Credibility, and ultimately Profitability, with people you’ve never met, and in some cases, have never even spoken to?
Be Present
A well rounded online presence usually includes at least two, and often several more, of the most popular Social Networking websites. For starters, a profile on Linkedin or Ecademy is the cyber foundation needed to build a business network online.
Viewed as professionalism and core competence, if you don’t have a profile online, (OK, let’s include the more social and less professional Facebook as well), you are facing a credibility challenge with your online Target Market. Call it the age of “information entitlement.” People expect to see your face, know a little about your background and experience, as well as how to contact you, so they can check you out further if they choose.
Next, a website or blog to showcase you and your work is also a must. Coupled with a Profile, a webpage rounds out the information on your company, products and services, as well as offering a glimpse into your personality and business philosophy.
Are You Smelling What I’m Stepping In?
Profile and webpage in place, you are now ready for marketing and promotion. Like a restaurant and customers, your internet presence only serves a purpose if the people in your Target Market visit to sample the goods. And we all know getting people to do anything is a challenge.
Enter Twitter. A Visibility machine, Twitter is a mass text messaging service where you send updates to ‘Followers” who “Opt In.” Let me reiterate: Followers choose to follow your footsteps, and in the bargain, smell what you step in. At least online.
And because they’ve chosen to receive your updates, Followers are more receptive to directives, particularly if they are easy and non threatening. Like clicking a link to your latest blog post, for example.
In other words, Twitter is a broadcasting mechanism for your Personal Brand, enabling you to communicate efficiently and effectively with the network you’ve built. Got something to say? Step up toward Visibility and start Tweeting!
Join the Conversation
Standing on your Twitter soapbox is an easy way to “join the conversation.” To play on the game board. To star in your own movie. Whatever the metaphor, the act of participating, engaging, and ultimately communicating with other people moves you and your Personal Brand from Visibility to Credibility.
Some of the most common types of Tweets include:
What you are doing
What you think
News
Cool links
Don’t take this personally, but people only care about what you are doing if they admire you, want something from you, are responsible for you, or love you. Otherwise, you need to be doing something extremely interesting for people to care.
Advice: save the updates on the bagel and lox you had for breakfast and that funny story of getting grossed out by the dirty nose of a person sitting next to you on a plane, for your memoirs. OK, once in a while go ahead and show a little flair with an American Idol pick or the overtime score of your favorite hoop squad, fine, but generally speaking, keep the personal byplay down to a minimum until you’ve got a ‘Following’ that cares.
What you think is another story. Please tell us what you think. Of course what you are thinking about, and how well you articulate the vision, will dictate if we care. Generally speaking, if you have a thought you think is interesting, share it. Chances are good some folks will agree that you’ve got something valuable to say.
For the less creative among us, Tweeting links to useful or fun websites, as well as news articles, inspirational quotes, jokes or photos you find interesting, are great ways to provide value to the people following you.
Even better, be a Twitter Journalist, reporting first hand on events and news you are involved in or find yourself in the middle of. Now that’s interesting! People living vicariously through your experiences which they would otherwise never be exposed to (bagels and boogers NOT included) is the stuff that explodes viral growth of your Personal Brand.
Subtle point: everyone Following you sees your @replies. So even if you are replying to someone they’ve never heard of, your peeps see you working, and you gain big “V” in the process!
Interacting on Twitter starts with a reply (@reply) to something someone Tweets. Sharing a similar experience, congratulating an achievement, agreeing or disagreeing on an opinion, or whatever, as long as you are interacting, you are working toward Visibility when you reply to another Tweeter.
Let’s crank it up a notch. Did you find someone’s Tweet informative or valuable? Share it with your Followers by “Re-Tweeting” (RT) the message.
A good RT has two benefits. Not only will you enjoy increased Visibility with your Followers who appreciate the value you bring to the conversation with an interesting RT, but you jump start Visibility and instantly move toward Credibility with the person whose message you RT. After all, you are helping the original Tweeter leverage their efforts, and as a part of their promotional network you become valuable to them.
A good sign that you are gaining Visibility on Twitter is other people replying to your updates. Other Tweeters are obviously taking note of what you are saying and have something to add. Nice!
And you know you are navigating the tightrope toward Credibility when other people “Re-Tweet” (RT) your updates. In other words, they like what you have to say and pass along your message and contact info to all the people following them. And if some of those people do the same, now you’ve got the Viral word-of-mouth campaign that lures millions of business people online every day.
Two words: Give Value. The more “@replies” and RT’s you Tweet, the more people you are interacting with and the greater the chance of those people caring about what you have to say and Re-Tweeting it. And the more RTs you get, the greater your Visibility and Credibility. At least on Twitter.
Next time, we stretch the VCP limit to reach Profitability online with people you’ve never met, when our adventure in networking continues… Follow me on Twitter!